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Returns, Refunds & Exchange Policy

7-Day Quality Guarantee · Pan-India Doorstep Pickup

1. 7-Day Return & Exchange Window

We want you to adore your StyleKari demi-fine pieces. If you are not completely enchanted with your purchase, you may initiate an exchange or return request within 7 days of confirmed delivery.

✅ Eligible For Return

Pieces in unworn condition, with security tags attached, in original luxury gift packaging.

❌ Non-Returnable

Pierced earrings with broken hygiene seals (unless reported defective upon delivery).

2. Damaged in Transit or Wrong Item Received

Every shipment is inspected and packaged securely in tamper-evident jewelry vaults. In the rare event that an item arrives damaged or incorrect:

  1. Please notify our team within 48 hours of delivery via WhatsApp or email.
  2. Share a clear photo or short unboxing video showing the shipping label and the damaged/defective piece.
  3. We will arrange an immediate priority replacement at zero additional shipping cost to you.

3. Refund Timelines & Settlement

  • Once our fulfillment center receives and verifies the returned item, your refund will be processed within 24 to 48 business hours.
  • Prepaid Orders (UPI/Cards): Transferred back to the original source payment method within 5 to 7 working days, subject to your issuing bank's clearing cycle.
  • Cash on Delivery (COD) Orders: Settled securely via direct NEFT/IMPS bank transfer or instant StyleKari store credit voucher.

How to Start a Return or Exchange

Reach out to our customer concierge with your Order Number (e.g. SK-ORD-XXXX):